Data We Collect and Why It Matters
When you open an account, we collect the information you provide directly — your name, email address, phone number, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We also collect technical data from your device and browser session, such as your
-
1
IP address, session duration, and the pages you navigate. This helps us keep your account secure and detect unusual activity. Payment data linked to bKash, Nagad, or Rocket transactions is processed only to complete your deposit or withdrawal request. We do not store your full wallet
-
2
PIN or transaction passcode. When you use Rocket for a transfer, only the confirmation reference and amount are logged against your account record. We may collect usage data — which sections of the platform you access, how often you return on mobile, and which account features
-
3
you use. This data is used internally to improve how the platform works for you. It is not shared with advertisers. Our data practices apply to users in Bangladesh where access is permitted under local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.